Surgent's Coaching Skills for Managers and Supervisors (CKMS)

Description:

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Highlights:

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Objectives:

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Prerequisites:

None

Category:

MG

Credits:

4

Course Level:

Basic

Members

Standard Fee: $139.00

Non-Members

Standard Fee: $175.00

Register Now

Vendor:

Surgent McCoy CPE, LLC

Start:

March 19, 2019 1:30pm

End:

March 19, 2019 5:00pm

Designed For:

Employees identified for advancement, team leads, supervisors, and managers
No

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